Senior Associate Network Engineer at Equinix Nigeria

Job Summary

• Supports the Network Architecture team to translate architecture requirements into platform level configurations. Performs tests that support deployment readiness decision within a moderate scope.

Responsibilities

Troubleshooting

• Respond to and resolve escalated network incidents and service requests from the first-level support team, ensuring timely and effective solutions
• Troubleshoot and diagnose complex network issues, including connectivity problems, performance degradation, and hardware failures
• Monitor network performance using various tools and dashboards to ensure high availability and reliability of services
• Collaborate with cross-functional teams, including engineering and operations, to implement network changes, improvements, and new technologies
• Document troubleshooting steps, resolutions, and network configurations to facilitate knowledge sharing and future reference
• Assist in the development and maintenance of comprehensive network documentation, including diagrams, procedures, and policies
• Participate in on-call rotations and provide after-hours support as needed to maintain service continuity
• Stay current with industry trends, emerging technologies, and best practices to enhance the capabilities of the NOC
• Mentor and train junior network engineers and support staff, providing guidance on best practices and troubleshooting techniques
• Conduct regular network assessments and capacity planning to accommodate growth and changes in technology
• Provide technical support and training to staff on network-related issues and best practices

Network Design

• Translates high level architectural designs into platform configurations
• Responsible for developing methods of procedure that implement the design changes in the network platforms

Commissioning/ Installations

• Creates engineering deployment packages (EDPs), including rack elevation drawings, space and power requirements, cable run lists, and any other site specific documentation
• Completes documentation for use by Operations (EDPs, configurations, and training guides)

Testing & Validation

• Develops test plans and strategies to exercise platforms, including feature performance, load stress redundancy, operational alarms and metrics
• Develops and executes software test plans and procedures
• Performs hands-on tests to validate proof of concepts, network design, network deployment, and introduction of services and features

Vendor Management

System Integration & Testing

• End to end testing of integrated solutions/services including BSS, OSS, and Software Engineering, with Network platforms/elements
• Creates new and innovative test strategies for tests in laboratory and field testing environments
• Develops scripts that are the basis for test automation and incorporated into a test automation framework

Training

• Assists senior network engineers/analysts to develop training guides for NSE personnel
• Provide training on solution within the team and others

Qualifications

• Experience with network monitoring tools and troubleshooting methodologies
• Bachelor’s degree in computer science/Engineering , Electrical electronic Information Technology, or a related field
• Proven years of experience in network engineering or a similar role
• Experience with network monitoring tools and troubleshooting methodologies
• Relevant certifications (e.g., CCNA, CCNP, JNCIA, JNCIP, JNCIS, Network+) are a plus