Senior Associate (Logistics Operations) at 21Search Limited

Job Description

• We are recruiting to fill the role of a Senior Associate, Operations.
• The Senior Associate, Operations will be responsible for overseeing and managing the day-to-day operations of the businesses, ensuring efficient and effective processes across various units to achieve business goals and objectives.
• The candidate will lead and direct the organizations' operational activities, including Trucking, Truck Maintenance, Trips Management, Supply Chain, Operations and Business Management.
• This role involves implementing policies, depth execution ofmanagement decisions, maximum security of lives and properties, operational excellence, instilling discipline where necessary and customer satisfaction.

Responsibilities

• Develop and implement operational strategies, policies, and procedures for depth execution of management decisions, improve efficiency, and achieve business objectives.
• Provide leadership and direction to unit heads, ensuring alignment with organizational goals and priorities.
• Oversee day-to-day operations, including Truck Maintenance and Repairs, Trips Management, Business Management, to meet customer demand and delivery targets.
• Monitor key performance indicators (KPIs), metrics, and operational benchmarks to assess performance, identify areas for improvement, and drive operational excellence.
• Lead cross-functional teams to develop and implement process improvements, cost-saving initiatives, and quality enhancement programs.
• Collaborate with necessary teams to forecast demand, plan trip schedules, ensure timely repair and maintenance, and manage resources effectively.
• Ensure compliance with regulatory requirements, industry standards, and safety regulations in all operational activities.
• Identify risks, vulnerabilities, and opportunities in operational processes and develop strategies to mitigate risks and capitalize on opportunities.
• Foster a culture of continuous improvement, innovation, and accountability within the operations team, encouraging feedback and collaboration.
• Develop and manage budgets, financial forecasts, and cost-control measures to optimize resource allocation and maximize profitability.
• Build and maintain relationships with clients, vendors, and service providers to negotiate contracts, resolve issues, and ensure timely delivery of goods and services.
• Lead change management initiatives and organizational transformation efforts to adapt to evolving market conditions and business needs.
• Provide regular reports, updates, and presentations to management and stakeholders on operational performance, initiatives, and achievements.
• Mentor, coach, and develop team members, providing guidance, support, and opportunities for professional growth and advancement.
• Represent the organization in external forums and business partnerships, promoting the company's reputation and interests.

Requirements

• Bachelor's degree in Business administration, Transportation or related field; master's degree or MBA will be an added advantage.
• Proven experience in operations management, with a track record of success in leading operational functions in a complex organization.
• Strong understanding of Logistics business operation, fleet management, diesel supply .
• Excellent leadership and management skills, with the ability to inspire and motivate teams to achieve performance goals.
• Strategic thinking and problem-solving abilities, with a focus on driving innovation and continuous improvement.
• Analytical mindset and data-driven decision-making skills, with proficiency in analyzing and interpreting operational metrics and performance indicators.
• Effective communication and interpersonal skills, with the ability to collaborate and influence cross-functional teams and stakeholders.
• Results-oriented mindset, with a focus on delivering measurable outcomes and driving operational efficiency.
• Knowledge of relevant regulations, compliance standards, and industry best practices in operations management.
• Adaptability and resilience to thrive in a dynamic, fast-paced environment and manage competing priorities effectively.