Senior Accounts Receivable Officer at Netcom Africa

Job Summary:

• We are looking for a detail-driven and experienced Senior Accounts Receivable Officer to support the collections team in driving timely payments and maintaining healthy receivables. This role plays a key part in the team’s success by coordinating day-to-day collection efforts, offering guidance, and ensuring efficient collaboration across departments, without direct supervisory responsibilities.

Requirements

Key Duties & Responsibilities:

• Actively participate in daily collection activities, ensuring timely follow-ups and account updates.
• Contribute to the development and execution of collection strategies in line with treasury and cash flow objectives.
• Serve as a point of contact between internal teams and external collection partners to resolve outstanding issues.
• Maintain clear and professional communication across teams on collection matters, including escalations and resolution updates.
• Track collection timelines and targets, highlighting potential risks or delays for team and management attention.
• Prepare and share regular reports and insights with the Finance team and Management on collection trends, performance, and areas for improvement.

Educational & Professional Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field.
• 3–5 years of experience in accounts receivable or collections.
• Professional certification (e.g. ICAN, ACCA) or ongoing certification is an added advantage.

Essential Skills & Knowledge:

• Strong understanding of receivables processes, credit control, and collection procedures.
• Excellent communication and collaboration skills for working across teams and with external partners.
• Proficiency in financial systems (e.g., ERP, QuickBooks, SAP) and Microsoft Excel for analysis and reporting.
• Analytical mindset with attention to detail and strong organizational skills.
• Ability to manage priorities and contribute meaningfully within a fast-paced team environment.

Desirable Skills & Traits:

• Background in the telecommunications or technology sector.
• Familiarity with customer relationship management tools and collection software.
• Problem-solving mindset and a proactive approach to improving processes.
• Comfortable handling sensitive conversations and maintaining professionalism at all times.