Security Supervisor at PalmPay

Job Description

• The role holder will be responsible for supervising, assigning, and evaluating the activities of security officers across the organisation.
• The supervisor may be assigned to a specific shift and may also need, to work flexible hours and manage various projects.
• The supervisor will also be responsible for the administration, troubleshooting, evaluation and training related to security technology systems.  

Duties and Responsibilities:

• Plan daily assignments and conduct daily briefings for security operations.
• Maintain security monitoring systems, Closed-Circuit Television (CCTV), internal/perimeter electronic sensors and communication links.
• Frequently oversee emergency situations as they arise, notifying and involving the correct leaders throughout the organisation.
• Evaluate, counsel and mentor shift personnel on job performance; conduct staff performance evaluations as required and mentor security personnel to performance standards.
• Carry out supervisory and management functions and responsibilities including training of new staff, daily site inspections, maintaining compliance and discipline of site staff performance of staff evaluations regularly.
• Review security offer reports for accuracy and adherence to department standards.
• Assist in the creation and revisions of policies and procedures, process documents and visuals to track and display visuals.
• Represent Security in Situational Huddles, Disruptive Event Consultation meetings and other meetings or outreaches as assigned.
• Address performance issues by following informal corrective action and where applicable disciplinary actions in coordination with the Human Resource Manager and Operations team.
• Meet periodically with supervisors and managers from every department to review and evaluate trends in Security related protocols.
• Ensure all tasks and duties are reported on a daily basis.
• Liaise with police investigations into any criminal offence committed within the company’s premises.

Person Specification:

• ND/HND/BSc in any related field.
• A minimum of four (4) years of related security experience is required.
• Good leadership and management skills.
• Excellent communication skills.
• Strong sense of responsibility.