Security Personnel at Villa Park Hotels and Suites

Job summary

• Ensure the safety and security of all guests, employees, and hotel property.
• Maintain a professional and positive attitude while enforcing hotel rules and regulations.

Job Description

• A hotel security personnel job description includespatrolling the property, monitoring security cameras, responding to emergencies and disturbances, enforcing hotel policies, and assisting guests and employees.
• Key responsibilities involve ensuring guest and staff safety, controlling access, and maintaining a secure environment, often requiring strong customer service skills, alertness, and the ability to handle both routine and emergency situations professionally.

Responsibilities
Essential duties and responsibilities

• Patrolling: Conduct regular patrols of the building and grounds to identify and correct safety hazards.
• Surveillance: Monitor security cameras and alarm systems, responding to any triggered alarms.
• Emergency Response: Act as the first responder to emergencies, including medical incidents, fires, or security breaches, performing first aid or CPR if needed.
• Incident Management: Investigate and document incidents such as theft, injury, or property damage.
• Disturbance Calls: Respond to reported disturbances and address suspicious persons or activities.
• Access Control: Manage access points to ensure only authorized personnel and guests enter.
• Special Events: Provide security precautions during special functions, banquets, or parties.
• Administrative Tasks: Maintain logs, file reports, and handle administrative duties related to security.
• Customer Service: Assist guests with inquiries and directions, while also handling security concerns in a professional and friendly manner.

Requirements and skills

• Education: High School Diploma or GED is typically required.
• Age: Must be at least 18 years of age.

Skills:

• Strong communication and interpersonal skills.
• Alertness and attention to detail.
• Ability to remain calm and professional under pressure.
• Knowledge of de-escalation techniques is beneficial.
• Licensing:Must be able to meet and maintain any applicable state licensing requirements for security work.
• Other:Must pass a pre-employment screening, including a drug screen.