Security Operations Assistant at African Development Bank - AfDB

THE POSITION:

• The Short Term Staff - Security Operations Assistant will support PSEC’s activities overall, and in particular the efficient functioning of RSOC.

KEY FUNCTIONS:

Under the overall supervision of the Head of Unit, and the direct supervision of the Chief Security Operations Center Officer, the Security Operations Assistant will be responsible for the following:

• Handle security operations with due care, handle sensitive records with discretion, respect the privacy of individuals, maintain the confidentiality of records, ensure that documents containing confidential information are protected with authorized tools, and comply with the Bank’s policies, processes, and procedures.
• Handle calls and emails to provide safety-related advice or assistance, particularly when employees are traveling or in an emergency.
• Receive/collect security-related information from various sources (telephone, media, Internet, security intelligence, etc.), assess whether it may or has an impact on the Bank’s assets and/or employees, and recommend mitigation actions.
• Compile data and reports for operational analysis, produce documents/reports, organize and archive documents/reports in authorized repositories, and provide regularly updated security information to supervisors.
• Assist authorized colleagues in conducting investigations to protect the Bank’s employees and assets.
• Coordinate with relevant parties for documentation and rapid response to security incidents, monitor the resolution status of the incidents and appropriately escalate blocking issues to supervisors, until the incidents are resolved and closed.
• Summarize and report to supervisors the daily operational status of CCTV, access control, intrusion detection, fire safety and emergency notification systems; follow up on documentation and resolution of potential, suspected or actual anomalies.
• Provide collected information or risk analysis and perform specific tasks to support crisis response.
• Perform other administrative or security duties, as assigned by supervisors.

COMPETENCIES

• At least a Bachelor’s degree in Business Administration, Law, Information Technology, Communication, Literature and Languages. Additional certificates or training in security and statistics and research field would be an added advantage.
• At least four (4) years of relevant experience in the fields of security, information analysis or call centers. Relevant experience in a Security Operations Center or Security Command Center would be an added advantage.
• Proof of citizenship or evidence of permanent residency or work authorization in the proposed country of employment.
• Strong ability to work in a stressful environment, and available to work long hours and swing shifts (including night and weekend).
• Good level of organizational, customer service and teamwork skills.
• High level of discretion, integrity, and confidentiality.
• Strong inter-relationship and diplomatic skills.
• Good written and oral skills in French or English with a good working knowledge of the other language.
• Practical knowledge of the Microsoft Office suite (PowerPoint, Word, Excel, Access) and SharePoint.