Security Dog Handler at Hilton Worldwide

Picture yourself brightening someone’s day

• When you join our hotels team, that’s exactly what you’ll do every time you come to work! 
• As a Security Dog Handle, and facility safety – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day

• Train dogs using various training methods to perform required tasks or respond to commands.
• Feed, exercise, and groom dogs regularly to ensure their physical health and wellbeing.
• Inspect and assess the behaviour of dogs to determine their temperament, ability, and aptitude for training.
• Conduct foot patrol within and outside of the Hotel perimeters to observe and identify potential security and safety risk or undesirable conditions.
• Evaluate situations and make logical assessment on how to proceed and report for prompt action.
• Provide dogs with positive reinforcement to encourage desired behaviours.
• Handle dogs in a variety of situations, such as crowded public places, to ensure they are comfortable and can function effectively.
• Support security by coordinate expedient response to emergency conditions such as fire or safety hazards and threats to life and property.
• Address any behavioural or medical issues with the appropriate professional, such as a veterinarian or animal behaviourist.
• Answer security Radio and safety hotline calls in your means and respond in a timely manner based on priority.
• Maintain records of each dog’s progress and behaviours.
• Ensure the safety of the dogs during training or work sessions.
• Communicate with dog owners or relevant authorities about the dog’s progress, behaviour, or any concerns.
• Behaviour Monitoring: Observe and assess dog behaviour and report any concerning issues to their owners or supervisors.
• Work in various settings, including outdoors in all weathers that may require physical fitness and stamina.
• Sweeping/Sniffing of luggage, meeting Rooms and surroundings as required.
• Handling dogs well to avoid unnecessary attack while screening vehicles, as well as being prepared to handle unexpected situations and provide first aid to injured dogs.

What It Takes to Make the Stay

• At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
  • Minimum of HND or BSc
  • Previous experience as a security dog handler
  • Must be knowledgeable about fire procedures, disaster plan procedure, bomb threats and hotel evacuation procedures
  • Should be well versed in local law/government regulation
  • Absolute discretion and confidentiality regarding sensitive information 
  • Positive attitude
  • Good communication skills
  • Good grooming standards
  • Ability to work under pressure, keeping calm in emergency situations
  • Ability to work on their own or in teams.
  • Previous experience in customer service environment
  • First Aid
  • Knowledge of P.A.C.E.
  • IT proficiency.