Scrum Master: Agent at Tek Experts

Responsibilities

• Facilitate all Scrum ceremonies: Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Guide and coach the team on Agile/Scrum practices and values.
• Remove impediments and foster a culture of continuous improvement.
• Track and report team metrics (velocity, burndown charts, etc.) to stakeholders.
• Collaborate with Product Owners to ensure a well-groomed and prioritized backlog.
• Support cross-functional coordination and dependency management.
• Champion agile adoption across the organization and mentor junior Scrum Masters.
• Ensure alignment with enterprise delivery frameworks and governance.

Qualifications
Education & Certifications

• Bachelor’s degree in Computer Science, Information Systems, Business, or related field.
• Agile certifications (Scrum Master, SAFe Agilist, PMI-ACP) are advantageous.
• Scrum Master certification (CSM, PSM I/II) preferred.

Experience & Skills

• 3+ years of experience as a Scrum Master in a technology or fintech environment.
• Strong understanding of Agile frameworks (Scrum, Kanban, SAFe).
• Experience working with APIs, microservices, and digital channels is a plus.
• Proficiency in Agile tools (e.g., Jira, Azure DevOps, Confluence).
• Excellent facilitation, coaching, and conflict-resolution skills.
• Strong stakeholder engagement and communication abilities.

Personal Attributes

• Proactive and solution-oriented mindset.
• Empathetic leadership and team-building skills.
• High emotional intelligence and adaptability.
• Strong organizational and time management skills.