Salon Manager at HR-EX Consulting

Description 

• Our client is recruiting to fill in for a Salon Manager. The candidatewill be responsible for overseeing the day-to-day operations of the salon.

Key Responsibilities

• Lead the salon staff team in providing excellent services and maximizing profit.
• Manage day-to-day operations of the salon, including opening and closing procedures, staff behaviour and customer intake procedures.
• Supervise training for salon staff in procedure, policy and health regulations.
• Schedule staff to ensure adequate coverage for the salon's needs.
• Resolve customer complaints and provide solutions to staff disputes.
• Manage inventory salon products by maintaining records of stock quantities on hand and ordering replacement items.
• Advise Management on any potential threats or issues.
• Oversee appointment schedule.
• Setting goals for each Employee, evaluating performance, providing training and overall guidance in liaison with the HR Manager.
• Assist in recruiting Salon Staff that meets mandatory educational and licensing requirements.
• Ensuring that the Salon is clean and tidy at all times.
• Staying up to date with new trends and styles in the industry.
• Maintain constant communication with staff and Management.
• Manage Facilities.
• Report stock in and out and liaise effectively with the Inventory Manager.

Key Qualifications Required

• OND or HND equivalent experience in Management or Administration
• Minimum of 3-4 years extensive managerial experience.
• Advanced organizational skills to manage staff and operations
• Knowledge of inventory management
• Excellent communication and team-leading skills
• Detailed knowledge of the beauty industry and customer needs
• Interest and ability to continue learning about market standards and changes in trends
• Ability to multitask.
• Ability to Provide excellent customer service and be a brand ambassador.
• Ability to work under pressure.