Saless Representative at Universal Human Resource Consult

Job Summary

• We are looking for a friendly and energetic Sales Representative to join our team in a gift store.
• The ideal candidate will be passionate about customer service, have a flair for gift presentation, and be skilled in helping customers find the perfect items.
• You will be the face of the store, ensuring customers enjoy a memorable shopping experience.

Key Responsibilities

• Greet and engage customers in a warm and professional manner.
• Assist customers in selecting appropriate gifts for various occasions.
• Provide detailed information about products, including features, pricing, and promotions.
• Upsell and cross-sell products to increase sales.
• Ensure the sales floor is well-organized, clean, and stocked at all times.
• Wrap and package gifts neatly and attractively.
• Operate the cash register and handle all transactions accurately.
• Maintain knowledge of new products and seasonal items.
• Handle customer complaints and concerns promptly and courteously.
• Support inventory management and stock replenishment.
• Meet or exceed daily/weekly sales targets.

Requirements

• HND / Bachelor's Degree
• 2 years+ of experience in a retail or customer service role (experience in a gift store is a plus)
• Excellent communication and interpersonal skills
• Positive attitude and strong work ethic
• Ability to work under pressure in a fast-paced environment
• Basic math skills and proficiency with POS systems
• Creative and detail-oriented, especially with gift wrapping.