Salesperson(Cafe) at UltraHire

Job Summary:

The Salesperson will be responsible for welcoming customers, handling sales transactions, and ensuring that customers have a positive experience at our cafe and pastry shop. The role involves providing excellent service, maintaining product displays, and promoting our offerings to travelers.

Key Responsibilities:

• Greet and engage customers in a friendly and professional manner.
• Assist customers in selecting products, and providing information on menu items and ingredients as needed.
• Process sales transactions accurately using the point-of-sale (POS) system.
• Ensure proper handling and packaging of products, including pastries and drinks.
• Maintain a clean and organized sales counter, display cases, and customer areas.
• Monitor inventory levels of products on display and replenish stock when necessary.
• Handle customer inquiries, complaints, or requests promptly and professionally.
• Assist in maintaining the overall appearance of the cafe, ensuring it meets cleanliness and safety standards.
• Collaborate with the kitchen team to ensure timely service and delivery of orders to customers.
• Keep accurate records of sales, transactions, and cash handling as required.
• Provide feedback to management on customer preferences, popular items, and potential improvements.

Qualifications and Requirements:

• Minimum of a high school diploma or equivalent.
• Proven experience in a customer-facing sales role, preferably in a cafe, bakery, or restaurant setting.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Proficiency in using a point-of-sale (POS) system.
• Strong attention to detail and accuracy in handling cash and transactions.
• A positive attitude and passion for providing outstanding customer service.
• Flexibility to work shifts, including early mornings, evenings, weekends, and holidays.
• Basic knowledge of pastries, coffee, and related products is an added advantage.