Sales Team Lead at Bervidson Group

An outstanding job opportunity have arisen for proactive and charismatic individual to fill immediately in a growing retail fashion and beauty boutique with both offline and online presence, operating from in Ikoyi, Lagos Nigeria.

Working within a small and friendly retail team where everyone looks out for each other, teamwork and the ability to build relationships are key to this role, we are looking for committed Sales Team Lead who will proactively approach assigned duties as well as relate with every customer and deliver a true retail customer experience.

Retail Type – Multi Product Boutique/ Online Store/ Personal Shopping

Location: Ikoyi, Lagos

Key Job Responsibilities 

Successful candidate must present well, have good selling skills good Communication skills: Listening, written

and oral communication skills. They must be able to sell well, be a self-starter, and have decent administrative

skills. Candidate must be able to operate a PC and a handheld phone using Social Media APPs.

• Meet periodic sales target
• Drive and deliver personal sales and team KPI targets
• Gain complete product knowledge of our offerings
• Gain understanding of our business process and be comfortable telling the our brand story to
  customers – Be the brand ambassador
• Ability to cross sell and upsell to customers.
• Cultivate and develop relationship with high networth customers and manage relationships for repeat businesses
• Strong social skills using technology – WhatsApp, Instagram Facebook, SMS, Telephone
• Ability to manage online sales – enquiries, sales, challenges
• Strong visual merchandising skills – Must be able to arrange, display Fashion and beauty- Store Product display skills. Must (or learn how to) able to photograph products using IOS or Android from good angles and good lighting
• Collate basic inventory, expense and sales record
• Manage customer participation in our sales exhibitions – set up, sales and break down.

In addition, The Sales team lead must:

• Be capable of spporting sales, product display, basic administration, customer serviceand more
• Support, groom, and coach sales staff to ensure they deliver on sales targets and customer service
• Support sales team in sales development, performance and accountability management
• Coordinate and drive entire sales efforts
• Ensure that customer service is not an afterthought but an intrinsic part of the sales process
• Support the Management team and the sales process ensuring effective responsibility and ownership of your tasks
• Support the team to drive and deliver personal sales and KPI targets
• Take responsibility for visual presentation and cleanliness of the store
• Ensure accurate and appropriate advice to ensure that our customers buy the best and relevant products to meet their needs

Key Job Requirements:

In order to be considered for this exciting roles, it is essential that you have the following:

• A bachelor’s degree in management, business, or social sciences or SALES (Non degree holders are welcome

• Strong selling skills

• Good customer relationship management skills
• Fashion Sales experience in a client-facing role within the High-End/Premium Retail industry
• Genuine desire to deliver first-class customer service and have a passion for product
• A dedicated and capable retail sales professional who is passionate about selling and has shown they can deliver high performing sales figures
• Ability to work well under pressure whilst prioritising workloads and meeting deadlines
• Self-motivated, shows initiative, confident and a strong team-player
• Present and Dress well
• Have knowledge of Microsoft Office – Word and Excel
• Versatility is social media applications will be an added advantage
• Very good communication skills: Oral and Written
• Experience in fashion retail or beauty business, event planning, or business is a must
• Must have an interest in retail and interest in creating customer experience
• Must be a self starter and have the ability to complete projects on their own

Compensation:

• Competitive Salary
• Commission
• Transport allowance
• Meal allowance (once a week)
• Health Insurance*