Sales Support Manager at DMOT Enterprises

Job Description

• Establishing sales goals and quotas for team members, providing training in sales techniques, and regularly reviewing performance
• Developing new sales opportunities through cold calling and networking
• Develop and monitor a credit control system in collaboration with sales and marketing, finance and executive team members.
• Overseeing the sales process from start to finish, including handling customer complaints and questions about products
• Managing the team’s schedule to ensure that they are meeting their daily and weekly goals
• Preparing journal entries, and credit notes and assisting with month end
• Establish policies that follow customer service best practices while ensuring customers submit payments on time.
• Monitoring competitors’ activities and recommending changes in product offerings or pricing to respond to competition
• Ensuring that the sales team stays compliant with company policies and procedures
• Motivating and inspiring team members to meet their goals by offering feedback and incentives such as commissions or bonuses
• Make notifications in client accounts of interactions, such as payments or purchasing activities
• In charge of new customer's credit assessment, help the sales/marketing team
• Establish and maintain regular communications with clients to facilitate periodic payments
• Preparing reports on sales activities and progress toward goals, which may include gathering data from multiple sources such as customer records or marketing campaigns
• Maintain SAP Operations
• Arrange for account statements to be forwarded to clients each month, updating records when necessary
• Providing feedback to management on ways to improve sales performance or increase revenue through new products or service
• Keep customer files maintained with accuracy
• Ensuring payments are on track to be paid within the agreed terms
• Liaising with customers and the sales team.

Requirements

• Bachelor’s Degree in Finance, Accounting, or Mathematics preferable
• Minimum of 8 years Experience in FMCG is required.
• Must have understanding of SAP operations
• Ability to deal with problematic clients.
• Must be ready to take assessment/interviews immediately if shortlisted
• Such candidates must have good communication skills, interpersonal relationship skills and Proficient in MS Word, Excel and Powerpoint..
• Candidates from Enugu location and its environs preferred.