Sales Specialist at WTS Energy

Job Summary

• Responsible for sales revenue growth, customer acquisition, Customer satisfaction and customer relationship management for the company by aiding sales activities.

Key Responsibilities
Main tasks will include but are not limited to the following:

• Develop business and marketing plans in coordination with BD Manager to achieve revenue goals
• Participate in industry forums, client discussions, and conferences as a representative of the organization
• Interface with customers via phone and e-mail to identify areas of opportunity and provide customers with marketing collateral to further develop their interest.
• Maintain all relevant contact information and record all correspondence for appropriate actions in CRM tools (Salesforce, Action Plans)
• Perform market research to identify new opportunities and engage team members to establish strategies for pursuing those new opportunities from initiation to completion
• Prepare presentation slides and conduct sales presentations to client (internal and external)
• Determine cross-selling opportunities of the company’s products and solutions to internal, existing and potential customers
• Develop and maintain strong customer relationships in order to generate high volume of prospective clients
• Work with Training team to ensure 95% customer satisfaction.
• Respond to client queries regarding the company’s products and services in a timely fashion
• Supply management with reports on customer needs, challenges, interests, competitive activities, and potential for new products and services
• Develop and review business proposals for new and existing customers
• Participate in documentation processes, bid management and review of contracts from clients
• Assist in preparation of budget for the department and management meetings
• Ensure all documentation with regards the company’s are always updated.

Requirements

• Possess a Bachelor of Science in Computer Science or Engineering degree in or related field from an accredited university.
• Possession of additional professional qualifications will be an advantage
• 5-10 years post NYSC experience in business development/sales role. Previous experience in an IT firm entrenched in Sales of IT software will be a major plus.

Key Competencies:

Functional/ Technical:

• Good understanding of business and product development cycle, leading practices, techniques and methodologies
• Market/competitive analysis and research techniques
• Project Management
• Excellent written and verbal communication skills.
• Top-notch analytical skills — Must have an eye for detail!
• The ability to travel to meet clients, attend conferences and
• research new markets as needed.

Behavioural:

• Helpful and personable attitude with evident desire to assist all team members to perform effectively
• Team player that goes beyond job requirement in solving problems and challenges
• Ability to work under pressure and still meet up with given deadlines
• Good relationship building, networking and marketing skills
• Manage and prioritise time
• Plan, Organize and schedule work
• Possess effective communication skills to interact with diverse groups of people both in writing and in speaking without getting misunderstood
• Analytical and be able to transfer complex information from several points of view and communicate effectively.