Sales Representative at Vestates Limited

Role Summary

• The Sales Representative will drive revenue growth for the Zbom by engaging showroom visitors, understanding customer needs, and closing sales of modular home and furniture solutions.
• This role balances showroom leadership with proactive outreach to architects, contractors, and corporate clients.

Responsibilities and Duties

• Greet and welcome all customers to the showroom, establishing rapport and assessing their project requirements.
• Conduct needs analysis by asking targeted questions to uncover budget, style preferences, and functionality requirements.
• Present Zbom product lines—modular homes, cabinetry, and accessories—through live demos, 3D visuals, and samples.
• Prepare and deliver persuasive sales proposals, including quotes, material specifications, and delivery timelines.
• Achieve or exceed monthly and quarterly sales targets and KPIs (leads, conversions, average order value).
• Maintain accurate records of customer interactions, sales activities, and pipeline status in the CRM system.
• Follow up on leads generated from showroom traffic, digital inquiries, and partner referrals, ensuring timely and professional responses.
• Collaborate with design, production, and installation teams to coordinate seamless order fulfillment and customer satisfaction.
• Participate in promotional events, trade shows, and community outreach to generate brand awareness and new business.
• Provide exceptional post-sale service, addressing customer queries and facilitating warranty or upgrade requests.

Job Requirements
Essential:

• Minimum 3 years’ proven sales experience in a furniture showroom, home improvement, or related industry.
• Demonstrated track record of consistently meeting or exceeding sales targets.
• Strong interpersonal and communication skills, with the ability to build trust quickly.
• Proficiency in using CRM software and Microsoft Office suite.
• Ability to travel locally for client visits and industry events.
• Valid driver’s license and clean driving record.

Desirable:

• Experience selling modular or flat-pack furniture solutions.
• Existing relationships with architects, interior designers, or property developers.
• Familiarity with 3D configuration tools or presentation software.
• Knowledge of Nigeria’s real estate and construction market dynamics.

Skills and Competencies:

• Strong closing skills and ability to negotiate win-win agreements.
• Empathetic approach to understanding client needs and delivering tailored solutions.
• Quick to learn technical specifications and communicate benefits clearly.
• Confident public speaking and ability to conduct compelling demos.
• Establishes long-term client partnerships and referral networks.
• Drives personal performance and thrives in a target-driven environment.
• Works seamlessly with cross-functional teams to ensure end-to-end customer satisfaction.

Work Environment:

• Based in the showroom with a hybrid mix of in-store customer engagement and off-site client visits.
• Fast-paced retail atmosphere with peak periods during weekends and promotional events.
• Occasional participation in trade fairs, industry conferences, and community shows.
• Requires standing for extended periods, product demonstrations, and carrying sample materials (up to 10kg).