Sales Operations Manager at Rite Foods Limited

Job Purpose

The Sales Operations Manager is responsible for optimizing the effectiveness and efficiency of the sales team by developing, implementing, and managing sales processes, tools, and performance systems. Your role is to ensure that sales strategies are properly executed to achieve revenue targets and business growth objectives. You will support the sales organization through data analysis, forecasting, reporting, territory management, pipeline tracking, and performance monitoring.

Key Responsibilities

• Develop, implement and enforce credit policies, guidelines and control frameworks in alignments with Finance.
• To ensure sound credit control practices and compliance with industry standards.
• Oversee daily sales operations to ensure smooth coordination between sales teams, distribution, logistics, and finance.
• Manage the sales documentation process including contracts, price lists, rebates, trade agreements, and distributor documentation
• Develop and implement standardized sales operational processes and procedures.
• Monitor daily sales operations coordination execution across regions and depots.
• Ensure adherence to company policies, procedures, and sales governance standards.
• Coordinate fleet management activities supporting sales distribution.
• Monitor vehicle utilization, maintenance schedules, fuel efficiency, and operational costs.
• Ensure availability of operational vehicles for sales teams and distribution activities.
• Collaborate with logistics teams to ensure effective delivery and route planning.
• Ensure stock accuracy, reconciliation and depot performance efficiency.
• Monitor operational costs including asset maintenance, fleet management, and operational support expenses.

Qualification

• First degree or its equivalent in Accounting, Business Administration or other relevant discipline. Professional Certification in Sales, such as ISM, NASP, ICSP, etc. is an added advantage.
• Minimum of 7-10 years’ experience in FMCG Sales operations, distribution with at least 3 years at a supervisory level.

Required Skills & Competencies

• Credit Control and Management
• Credit Policy Development
• Tools of trade management
• Financial Planning and Strategy Implementation Skills