Sales Operations Executive at Ascentech Services Limited

Job Summary

• We are seeking an experienced Sales Operations Executive to support sales operations and drive business growth within the food distribution sector.
• The ideal candidate will have strong experience in sales operations, customer relationship management, reporting, and coordinating with internal teams to ensure seamless service delivery.
• Experience in the Marine, Frozen Fish, Seafood, FMCG, or Food Distribution industry is highly preferred.

Key Responsibilities

• Support the achievement of monthly and annual sales targets.
• Manage and maintain relationships with wholesale customers and distributors.
• Identify and develop new business opportunities.
• Coordinate with logistics and warehouse teams to ensure timely product deliveries.
• Monitor market trends, competitor activities, and pricing.
• Prepare daily, weekly, and monthly sales reports.
• Ensure prompt resolution of customer inquiries and complaints.
• Track collections and support credit control activities.

Requirements

• Bachelor's Degree in any relevant discipline.
• Minimum of 4 years' experience in Sales Administration, Sales Operations, or a related role.
• Experience in the Marine, Frozen Fish, Seafood, FMCG, or Food Distribution industry.
• Proficiency in MS Office Suite (Excel, Word, PowerPoint, and Outlook) is mandatory.
• Experience with ERP or sales management software is an added advantage.
• Strong analytical, communication, negotiation, and reporting skills.
• Ability to  work independently, manage multiple priorities, and work under pressure.

Key Competencies:

• Sales & Business Development
• Customer Relationship Management
• Account Management
• Market Intelligence
• Problem Solving and Teamwork
• Time Management and Professionalism
• Results Orientation.