Sales Operations Assistant at SIMS Nigeria Limited

Job Description

• A Sales Operations Assistant supports the sales team by ensuring that the day-to-day operational tasks of the sales department run smoothly.
• This role involves a mix of administrative support, data analysis, reporting, and coordination between different departments to ensure sales processes are efficient and effective.
• The Sales Operations Assistant helps optimize the performance of the sales team by managing sales tools, tracking sales data, and assisting with sales strategy execution.
• The Sales Operations Assistant provides administrative and operational support to the sales department to help drive sales performance. This role ensures the smooth execution of sales processes by managing data, preparing reports, coordinating with cross-functional teams, and assisting in the implementation of sales strategies and initiatives.

Responsibilities
Administrative Support:

• Assist in the preparation of sales presentations, proposals, and contracts.
• Handle scheduling and coordination for sales meetings, training, and events.
• Maintain and update sales documentation, including customer records, price lists, and product catalogs.
• Ensure timely distribution of sales materials, such as brochures and promotional items.

Sales Data Management:

• Input and update sales data in CRM (Customer Relationship Management) systems, ensuring accuracy and completeness.
• Generate weekly, monthly, and quarterly sales performance reports for management review.
• Assist with sales forecasting by collecting and analyzing sales data.

Coordination and Communication:

• Serve as a liaison between the sales team and other departments (e.g., marketing, finance, and supply chain) to ensure smooth communication and workflow.
• Help manage customer inquiries, escalations, and order processing when needed.
• Facilitate communication between sales leadership and the sales team, ensuring that all team members are aligned on goals, priorities, and expectations.

Process Improvement:

• Identify inefficiencies in sales processes and provide suggestions for improvement.
• Assist in the implementation of new sales tools, software, and systems to improve productivity.
• Ensure compliance with sales policies, procedures, and guidelines.

Sales Enablement:

• Monitor sales reps’ adherence to sales processes and CRM usage, providing guidance when necessary.

Sales Strategy Execution:

• Assist in executing sales campaigns, promotions, and initiatives by coordinating resources and ensuring timely delivery of materials.
• Help monitor the performance of sales strategies and initiatives, providing feedback to sales leadership.
• Support the sales team in territory planning, account management, and lead tracking.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.
• Previous experience in a sales support, operations, or administrative role is beneficial. At least 2-3 years experience.

Skills:

• Proficiency in MS Office (Excel, Word, PowerPoint) and CRM software
• Familiarity with sales automation tools and reporting systems.
• Analytical Skills: Strong attention to detail and ability to analyze sales data to identify trends and opportunities.
• Communication Skills: Excellent verbal and written communication skills, with the ability to collaborate across teams.
• Organizational Skills: Ability to manage multiple tasks and prioritize workload effectively in a fast-paced environment.
• Problem-Solving Skills: Ability to troubleshoot issues and find solutions to operational challenges.
• Team-Oriented: Works well with others and can support multiple team members simultaneously.

Preferred Qualifications:

• Experience in sales operations or support roles in industries such as retail, technology, or B2B services.
• Knowledge of basic sales principles and best practices.
• Ability to work with cross-functional teams and handle competing priorities.