Sales / Onboarding Executive at Moove

About the Role

• Moove is looking for a professional with strong business acumen and an entrepreneurial attitude to be the Onboarding /Sales Executive, reporting to the City Fleet  Manager.
• As a proven result-driven person, the Onboarding /Sales Executive will be responsible for the coordination of the entire onboarding process of the drivers.
• In this role, you will dig deep into effectively providing customer service for drivers so as to make the organization run more efficiently.
• If you've got patience, some big ideas, and an uncanny knack for customer service, this is the role for you!

The Opportunity

• We are looking for an Onboarding /Sales Executive who will manage all onboarding projects, tasks, and deliverables within our operations team and also be a representative and ambassador for the team across the company as well as to external stakeholders.
• The ideal candidate for the role will be someone who is skilled in rendering quality service to increase the company’s growth and revenue.

What You’ll Be Doing

• Deliver 100% satisfaction, in-person support to our drivers.
• Walk drivers through onboarding and all of the tools to be successful
• Help brand the Moove name and get drivers excited
• Stay on top of Moove policies and procedures
• Register new drivers, and review accurate drivers’ information while ensuring compliance with Moove standards.
• Welcome and greet customers delightfully.
• Accurately describe Moove’s product features and benefits to drivers.
• Ensure all onboarded drivers are transferred to the Moove Fleet account.
• Resolve driver related issues.

Requirements
What You will need for this position:

• A Bachelor's Degree in any field.
• 1-2 years of experience.
• Excellent communication skills.
• Excellent interpersonal and presentation skills, with the ability to communicate effectively (written and oral) with others at all levels of the organization and externally.
• Must be customer service-centric.
• Must possess basic administration skills.
• Ability to work independently, with little or no supervision.
• Ability to work in a fast-paced environment.

Who You'll Be Working with:

• Directly reporting to the City Fleet Manager and closely working with our Operations Team.