Sales Officer – Digital Freight Forwarding at OnePort 365

Role Summary

Your objective is to market and hunt for new businesses with a primary focus on ‘Exports and Import’ and ensure that OnePort365 meets its business objective of growing revenue and gross margin. You will develop long-term relationships with customers to create a sustainable, profitable, consistent, and recurrent business. Practice sales in line with ‘OnePort 365 way and our core values.

You will Market for new business associated with the following services:

• Ocean Transport

• Customs Brokerage 

• Inland Logistics

• Marine Insurance

• Warehousing

Key Tasks and Responsibilities

• Working on KPIs which includes new business generation, revenue, and gross margin growth, volume growth, a daily customer visit, sales activities reporting, CRM pipeline development, and forecasting. Ensure to generate high-value pipeline

• Maximizing sales penetration with each customer by selling the complete range of services

• Visit and interact with potential customers to understand their needs; with the input of other teams offer a customized solution that meets the customers’ requirements

• Plan customer visits ahead and performs a minimum of 15 quality sales interactions weekly, you will grow your own client pool using different channels – social media inclusive!

• Keep your customer portfolio updated and expand your customer base with new ones.

• Follow-up on sales to ensure deals are closed and payment made

• Weekly report on sales forecast, sales activities, and plans for the coming week

• Ensure timely response to customers and initiate corrective measures to issues arising. Be 100% focused on creating a best-in-class customer experience

• Ensure prompt/ effective communication and ensure clear differentiation between internal correspondence and external correspondence

• Build your network to gather competitive intelligence and keep you ahead of the market curve

Key Job Outputs

• New customer – new business

• Generate additional revenue, gross margin

• Adequate commercial visits & interactions to generate business 

• CRM pipeline and market intelligence reporting