Sales & Marketing Manager at Ibis

Duties and Responsibilities

• Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel
• Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required
• Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence
• Develops new plans and programs and determine the effectiveness of current plans and programs
• Manage/direct all advertising, public relations and promotional
• Actively participates in sales presentations, property tours and customer meetings
• Manages performance issues that arise within the Sales and Reservations teams
• Effectively communicates with other departments
• Conducts a daily briefing with department on current key activities.
• Anticipate and address guest issues and establish proactive processes to promote guest satisfaction

Requirements

• Previous experience as a Sales & Markeing Manager in an international Chain Hotel will be an added advantage.
• Must have knowledge of OPERA PMS.