Sales Manager at Ribap Networks Limited

Job Overview

We are seeking an experienced Sales Manager with a background in the Internet Service Provider (ISP) industry to lead and drive our sales.

 The ideal candidate will have a proven track record in developing and executing sales strategies, acquiring new business, and maintaining strong relationships with clients. This role requires a deep understanding of broadband, fiber, and wireless internet solutions, as well as experience managing high-performance sales teams.

Key Responsibilities

Sales Strategy & Business Growth

• Develop and implement strategic sales plans to achieve company revenue and growth objectives.
• Identify and explore new business opportunities in both residential and enterprise markets.
• Analyze market trends, competitor activities, and customer demands to refine sales strategies.
• Collaborate with the marketing team to execute effective lead-generation campaigns.

Client Acquisition & Relationship Management

• Drive customer acquisition through direct sales, partnerships, and business development initiatives.
• Manage and maintain relationships with enterprise clients, real estate developers, and gated communities.
• Conduct presentations and demonstrations to prospective customers and stakeholders.
• Handle negotiations, contract management, and service-level agreements (SLAs).

Sales Team Leadership & Performance Management

• Lead, mentor, and motivate the sales team to exceed sales targets.
• Develop and implement training programs to enhance product knowledge and selling techniques.
• Monitor and analyze sales performance metrics to identify areas for improvement.
• Foster a culture of high performance, accountability, and customer-centric sales practices.

Technical & Industry Knowledge

• Maintain a strong understanding of ISP products and services, including:
  • Fiber Optic Internet (FTTH, FTTB)
  • Wireless Radio (PTP, PTMP)
  • Dedicated Internet Access
  • Cloud & Managed Services
  • VoIP and Business Communication Solutions
• Work closely with the technical and customer support teams to ensure seamless service delivery.

Reporting & Forecasting

• Prepare and present weekly/monthly sales reports, forecasts, and pipeline updates to senior management.
• Track and measure customer satisfaction and feedback to improve service delivery.

Qualifications & Requirements

• Bachelor’s degree in Sales, Marketing, Business Administration, or a related field (MBA is a plus).
• 5+ years of experience in sales management within the ISP, telecommunications, or technology industry.
• Proven ability to exceed sales targets and drive revenue growth.
• Strong B2B and B2C sales experience, especially in broadband, fiber, and wireless solutions.
• Excellent leadership, negotiation, and relationship management skills.
• Ability to work with CRM software, sales automation tools, and reporting platforms.
• Strong understanding of pricing models, SLAs, and technical aspects of ISP services.
• Exceptional communication and presentation skills.
• Willingness to travel as required.

What We Offer

• Competitive salary + performance-based incentives
• Career growth opportunities within a fast-growing ISP company
• Comprehensive training and development programs
• Work in a dynamic and innovative environment
• Health benefits and allowances