Sales Manager (In-Store) at George Houston Resources Limited

JOB DUTIES/DESCRIPTION 

• Assist the leadership team, ensuring the store is always on target to achieve the set financial targets
• Monitor team sales targets & other metrics, provide feedback and analysis to the leadership team
• Manage team and resources to maximize sales, traffic flow, and customer engagement
• Manage the sales floor with agility, changing direction & continuously improving based on key indicators and lessons learned
• Lead the team by example in the ability to build and maintain relationships with clients 
• Handle all complaints and ensure total customer satisfaction 
• Ensure proper execution of store opening and closing procedures 
• Accurately process all POS transactions, capture of customer information, and inventory functions such as receiving of inventory, transfers, repairs, damages, etc. to maintain the integrity of the inventory
• Adhere to all policies and procedures with a focus on loss prevention and operational excellence performance indicators
• Work with the business development executive in identifying and pursuing new business opportunities 

 Skills/Qualification 

• BSc. / HND in Business Administration, Economics, Marketing or a related field
• 3-5 years relevant experience in a retail/commercial environment
• Intermediate-level proficiency in MS Office
• Standard knowledge of ERPs
• Data entry skills & excellent customer-facing skills
• Good leadership skills 
• Good commercial awareness 
• Ability to navigate stressful situations
• Female for Gender Balance.

 AGE : 30-40years