Sales Manager at First Ally

Responsibilities:

• Formulate sales and marketing strategies to drive business growth.
• Translate marketing strategy into an operational sales plan.
• Develop new products relevant to the growth of the business.
• Ensure channel managers are well-trained and motivated to achieve sales and service targets.
• Retain and expand market share for the business.
• Achieve objectives in terms of sales, visibility, recruiting, and customer service.
• Handle all foreign exchange transactions, including cash, cheques, and foreign currency.
• Match demand and supply of foreign exchange.
• Conduct accurate foreign exchange transaction settlements with procedural formalities and documentation.
• Buy and sell foreign currency, upselling whenever possible.
• Assist customers with account inquiries and transactions, delivering excellent customer service.
• Handle money transfers with approved agents.
• Deal with foreign exchange inquiries and currency orders.
• Maintain proper records of all transactions.
• Follow compliance procedures, company policies, and guidelines.
• Collaborate with team members to achieve departmental goals and targets.
• Perform other duties as assigned by the Managing Director.

Skills and Requirements:

• A good first degree in any discipline.
• Proven record of sales performance.
• Excellent client relationship development and management skills.
• Good negotiation, problem-solving, and conflict-resolution abilities.
• Strong knowledge of forex.
• Leadership and supervisory skills.
• Ability to build and manage teams and resolve conflicts.
• Strong organisational and coordination abilities.
• Effective time management skills.
• Excellent interpersonal skills.
• Computer proficiency in word processing, spreadsheets.
• Strong written and oral communication skills.
• Knowledge of total quality management principles.