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  • Posted: Aug 19, 2021
    Deadline: Aug 24, 2021
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  • Upbeat was born to fill a gap in the market, establishing a world-class and fun sports and fitness recreation centre in Africa for the benefit of all in the community. We are vibrant, encouraging, team-oriented, wholesome, and strong with positive attitudes we are babies, school children, young adults, thrill-seekers, parents, and grandparents.
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    Sales Executive

    Location: Lekki, Lagos
    Employment Type: Temporary

    Job Responsibilities

    • Provides quality customer service according to UpBeat Standard, greet guests over the phone in friendly, courteous manner, including interacting with customers, answering customer enquiries, and effectively handling customer complaints.
    • Respond to and resolve escalated issues and/or unique or complex requests from customers; with assistance from Line Manager where needed. Answer all customer product and service questions as required.
    • Oversee client bookings and function space allocations; ensure that the client’s specifications and request is taken into consideration when confirming and securing their bookings.
    • Upsell by offering UPBEAT clients additional services or special packages offered.
    • Records reservation information accurately on the PXIER App. Files all reservations in a systemic order for easy referral.
    • Provide customers with quotations, negotiate the terms of agreement and close sales.
    • Ensure daily compliance with UPBEAT’s Sales Process by monitoring and reviewing the sales call log, updating sales database, order taking system, complaints resolution process and other relevant sales activities.
    • Deals with and acknowledges assigned incoming correspondence, emails, vouchers and walk-ins in a timely and accurate manner.
    • Liaise with the Finance Team to ensure that all payments and receivables are collected as and when due.
    • Gather market and customer information; carry out periodic customer satisfaction survey to obtain feedback from customers and identify service and product improvement opportunities.
    • Liaise with Clients and book appointments for Line Manager.
    • Build customer loyalty and retention by developing various schemes i.e. Birthday or Special occasions, attending customer events, implementing feedbacks etc.

    Job Requirements

    • Candidates should possess an HND / B.Sc qualification.
    • 2 - 3 years work experience.

    Salary
    N95,000 - N100,000 monthly

    Method of Application

    Interested and qualified candidates should send their Applications to: [email protected] using the position as the subject of the mail

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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