Sales Executive at Montaigne Place

Functionally Reports To: Outlet Manager

Administratively Reports To: Outlet Manager

Job Objective:

The Sales Executive supports the Outlet Manager in growing sales by delivering exceptional customer service and managing client relationships. This role acts as a consultant for beauty and luxury lifestyle products to walk-in and over-the-phone customers in the assigned outlet.

Key Duties & Responsibilities:

• Serve as a product advisor or consultant to walk-in and phone customers.
• Deliver friendly, efficient, and knowledgeable service.
• Provide guidance on product selection to help customers make informed decisions.
• Maintain deep product knowledge and stay updated on all merchandise information.
• Listen actively to customer needs and provide tailored solutions.
• Promote new products and demonstrate how they enhance the customer’s lifestyle.
• Suggest complementary merchandise to increase sales.
• Assist in pricing, markdowns, restocking, and other retail-related duties.
• Handle customer service issues effectively and professionally.
• Maintain visual merchandising and selling floor standards.
• Use promotional events to maximize sales.
• Assist with periodic inventory exercises.
• Use PoS systems for sales and check-out functions.
• Support the Outlet Manager in executing off-shelf merchandise displays and maintenance.

Key Performance Indicators (KPIs):

• Sales growth and achievement of outlet targets
• Customer satisfaction and feedback
• Product knowledge and advisory effectiveness
• Contribution to visual merchandising and promotional activities

Minimum Education Qualification:

• Bachelor’s degree required or OND

Required Experience:

• 1–3 years of experience in luxury service retail, customer service, or retail sales.
• Strong communication and reporting skills.
• Ability to work a flexible schedule, including early mornings, weekends.

Required Competencies:

• In-depth knowledge of product categories & brands
• Analytical and problem-solving skills
• Understanding of different skin types (for beauty products)
• Strong presentation, persuasion, and negotiation skills
• Business acumen and organizational ability
• Excellent written and verbal communication
• Teamwork and time management skills
• Bilingual (English preferred); polyglot a plus
• Telesales/phone skills and IT proficiency

Salary:N100,000 – N150,000 depending on qualifications
Note: Only female candidates will be considered.