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  • Posted: Sep 16, 2022
    Deadline: Not specified
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    Marriott International is a leading global lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. The company operates and fran...
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    Sales Executive

    Position Summary

    • Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems.
    • Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling.
    • Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates).
    • Promote awareness of brand image internally and externally.
    • Process requests for redeeming Marriott Rewards points.
    • Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
    • Enter Marriott Rewards information into appropriate software when taking guest reservations.
    • Answer, record, and process all guest calls, requests, questions, or concerns.
    • Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
    • Assist management in training and motivating employees; serve as a role model.
    • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
    • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
    • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
    • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
    • Monitor the performance of others to ensure adherence to quality expectations and standards.
    • Read and visually verify information in a variety of formats.
    • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
    • Perform other reasonable job duties as requested by Supervisors.

    Requirement

    • Candidates should possess relevant qualifications.

    Method of Application

    Interested and qualified? Go to Marriott International, Inc. on jobs.marriott.com to apply

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