Sales Executive at Club Concierge Africa

Responsibility

Lead Generation and Client Interaction:

• Approach, engage, and qualify potential clients at designated off-site locations (shopping malls, events, resorts, etc.).
• Explain the benefits of the vacation ownership program with confidence and professionalism.
• Book appointments for qualified leads with the in-house Sales (Deck) team.

Appointments and Reporting:

• Achieve or exceed daily/weekly lead generation and booking targets.
• Accurately collect and record client contact details and feedback in CRM systems.
• Maintain consistent reporting on appointment show-ups, no-shows, and reschedules.

Collaboration and Coordination:

• Work closely with the Lead Conversion team to ensure appointment confirmations and hand offs are seamless.
• Coordinate with the Deck Team and administration to ensure lead quality and lead-to-tour success.
• Attend team briefings, training, and field campaigns to maintain alignment with goals.

Customer Engagement and Brand Representation:

• Represent the company brand positively always.
• Promote current promotional offers, events, and contests to attract interest.

Qualification/Skills and Experience

• 1–2 years in sales, field marketing, or promotional roles preferred.
• Experience with face-to-face customer engagement and appointment setting is an advantage.
• Familiarity with the vacation ownership or hospitality industry is a plus