Sales Engineer (TFHOST) at Trefoil Networks

Unit: TFHOST ( A web hosting Division)

Reports to: Head, Sales & Business Development

Main Function

Sales engineers typically do the following: Prepare and deliver technical presentations explaining products or services to existing and prospective customers. ... Plan and modify products to meet customer needs. Help clients solve problems with installed equipment.

Role Responsibilities

• Develop VPS and E mail hosting clients across all sectors.
• Searching for new clients who could benefit from your products in a designated region
• Travelling to visit potential clients
• Establishing new, and maintaining existing, relationships with customers
• Managing and interpreting customer requirements
• Persuading clients that a product or service will best satisfy their needs
• Calculating client quotations
• Negotiating tender and contract terms
• Negotiating and closing sales by agreeing terms and conditions
• Offering after-sales support services
• Administering client accounts
• Analyzing costs and sales
• Preparing reports for head office
• Meeting regular sales targets
• Recording and maintaining client contact data
• coordinating sales projects
• Supporting marketing by attending trade shows, conferences and other marketing events
• Making technical presentations and demonstrating how a product will meet client needs
• Providing pre-sales technical assistance and product education
• Liaising with other members of the sales team and other technical experts
• Solving client problems
• Helping in the design of custom-made products
• Providing training and producing support material for the sales team

Competencies/Skills

• Sound knowledge of sales strategies and industry regulations
• Strong analytical and problem-solving skills
• Effective communication skills
• Exceptional customer services skills

Behavioral Qualities/Other Competences

• Resourcefulness
• Personal integrity and high work ethical standards
• Tech savvy
• Active listening
• Resilience
• Self-motivated
• Technology product knowledge

Qualifications/Experience

• B.SC or HND in  Engineering, Sales & Marketing
• 3-4 years’ working experience in similar role preferably ICT, Telecommunications or We hosting companies.
• Must Reside in Abuja