Sales Development Representative at Oxford Test Prep Company

Responsibilities

• Manage inbound and outbound calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customers through open and
• interactive communication
• Provide accurate, valid, and complete product information by using the right methods/tools
• Meet customer success sales targets, calls, and mail handling standards.
• Keep records of customers interactions, process customer accounts, and file documents
• Follow communication Procedures, guidelines, and policies
• Take the extra mile to achieve organizational set goals.
• Implement follow-up plans with leads and customers through multiple channels, including calling and emails.
• Expedite the resolution of customer problems and complaints to maximise satisfaction
• Coordinate Sales efforts with team members and another department
• Submit weekly and monthly reports on given tasks.
• Attend weekly meetings
• Willing to take on any other assigned tasks given by the Team Lead.
• Implement best sales practices and keep abreast of best sales practices.
• Ability to work by our core values and culture.

Requirements

• At least a year of experience as a salesperson
• Minimum of a Bsc degree.
• Strong phone, email, and contact-handling skills
• Willingness to get tasks and reports done under little or no supervision.
• A great team player, who is a self-driven and can take initiatives
• Ability to multi-task, prioritize and manage time effectively.
• Excellent communication, listening, and presentation skills.
• Organized, Friendly, and approachable.
• Proficient in the use of CRM tools, Microsoft Word, Excel, PowerPoint presentation, google office suite, and Access.

Benefits

• Commissions are given when targets are achieved
• Paid day off
• End-of-the-year benefits