Sales Development Representative at Infytel Communications

• The ideal candidate should be comfortable making frequent phone calls, engaging prospective clients professionally and creating qualified opportunities for the sales team. Strong communication skills, a clear and pleasant voice, good follow-up and the ability to prepare sales reports are essential for this role.

Key Responsibilities

• Generate new leads through market research, cold calling, email outreach, LinkedIn and other appropriate channels.
• Make outbound phone calls to prospective clients, introduce the company's solutions and identify potential business opportunities.
• Qualify prospects based on their needs, business requirements, decision-making authority, budget and readiness to engage.
• Maintain consistent follow-up with prospects and ensure qualified leads are properly handed over to the Sales/Business Development team.
• Schedule meetings, product discussions and appointments with qualified prospects.
• Maintain accurate and up-to-date records of leads, calls, prospect interactions and follow-up activities in the CRM.
• Prepare daily, weekly and monthly reports on lead generation, calls made, qualified leads, meetings booked and other sales activities.
• Work closely with the Sales and Business Development teams to support pipeline generation and improve lead conversion.
• Meet agreed lead generation, call and appointment targets.
• Perform other sales and business development activities assigned by management.

Requirements

• 1–3 years of experience in Sales Development, Business Development, Lead Generation, Inside Sales or a related role.
• Excellent verbal and written communication skills.
• Clear, confident and pleasant telephone manner.
• Ability to make frequent outbound calls and communicate effectively with prospective clients.
• Strong lead generation, prospecting and follow-up skills.
• Good report writing and documentation skills.
• Basic knowledge of CRM systems and sales tools.
• Strong interpersonal, organizational and time management skills.
• Proactive, target-driven and results-oriented.
• Bachelor's degree or equivalent qualification is preferred.
• Must be willing to work fully on-site, Monday to Friday, 8:00 AM–5:00 PM.