Sales Consultant at Hoop Telecoms

Job Summary

• As a Sales Consultant you are to actas a technical advisor who bridges the gap between complex connectivity products and the specific needs of a business or residential customer.
• Their role is focused on identifying pain points and prescribing the right solutions, such as Fiber-to-the-Home (FTTH) or Dedicated Internet Access.

Job Responsibilities

• Proactively identify and qualify potential leads within specific territories or industry verticals.
• Conduct cold calling, email campaigns, and physical site visits to introduce the company’s internet service offerings.
• Perform "discovery" meetings to understand a client's current bandwidth usage, connectivity challenges, and growth plans.
• Maintain a deep understanding of technical specifications for hardware, data plans, and Value-Added Services (VAS).
• Work with the technical team to draft accurate Quotes and Service Level Agreements (SLAs).
• Ensure a smooth transition from the sales phase to the installation team, providing all necessary site details to avoid deployment delays.
• Maintain contact with prospects through long sales cycles, building trust until they are ready to commit.
• Collect insights from lost deals to help the Head of Department (HOD) refine sales strategies or product pricing.
• Consistently meet or exceed monthly individual sales targets and contribute to overall departmental growth.

Required Qualifications & Experience

• Bachelor’s degree in Business Administration, Marketing, or a related field
• Minimum of 2years of experience in B2Bor B2Csales or account management specifically within the Telecommunications or ICT sector.
• Familiarity with ISP operations, fiber infrastructure, and enterprise connectivity solutions.
• Excellent verbal & writing commuincation skills