Sales & Billing / Front Desk Executive at Infinity Tyres Limited

Job Summary

• The Sales and Billing / Front Desk Executive is responsible for managing front desk operations, attending to walk-in customers, supporting sales activities, and handling billing processes efficiently.
• The role requires strong customer service skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities
Front Desk Management:

• Greet and attend to customers and visitors in a professional and friendly manner
• Handle incoming calls, emails, and inquiries promptly
• Maintain a neat and organized front desk area
• Direct customers to the appropriate department or personnel.

Sales Support:

• Assist walk-in customers with product inquiries and purchases
• Promote company products and services to achieve sales targets
• Prepare and follow up on quotations and customer requests
• Maintain customer relationships and ensure high satisfaction levels.

Billing & Documentation:

• Generate invoices, receipts, and other billing documents accurately
• Process payments (cash, transfer, POS, etc.) and maintain records
• Ensure proper documentation of all sales transactions
• Reconcile daily sales and billing records.

Administrative Duties:

• Maintain records of customer transactions and reports
• Support inventory tracking and coordinate with the warehouse/store team
• Prepare daily/weekly sales and billing reports
• Ensure compliance with company policies and procedures.

Requirements

• Minimum of OND / HND / Bachelor’s degree in Business Administration, Accounting, or related field
• 1–3 years of relevant experience in sales, billing, or front desk roles
• Proficiency in Microsoft Office and billing software
• Strong communication and interpersonal skills
• Good numerical and record-keeping ability
• Ability to multitask and work under pressure.

Key Competencies:

• Customer service orientation
• Attention to detail
• Sales and negotiation skills
• Organizational and time management skills
• Integrity and professionalism.