Sales Associate at Xavi Moore

About the Role

• We are seeking a proactive, persuasive and results-driven Sales Associate to join our team and drive sales of premium bespoke kaftans.
• The successful candidate will be responsible for engaging prospective customers, following up on enquiries, identifying sales opportunities and converting prospects into paying customers.
• This role is suitable for someone with strong communication and negotiation skills who can work towards clearly defined sales targets while maintaining excellent customer relationships.

Key Responsibilities

• Identify and engage prospective customers interested in premium and bespoke kaftans.
• Respond to customer enquiries across social media, telephone, messaging platforms and other approved sales channels.
• Present product designs, features, customization options and pricing accurately.
• Follow up with interested prospects and guide them through the purchase process.
• Handle customer objections professionally and communicate the value of the brand\'s products.
• Actively prospect for new customers and develop referral opportunities.
• Maintain accurate records of leads, follow-ups, orders and completed sales.
• Work with the marketing team to follow up on leads generated through advertising campaigns.
• Provide customers with accurate information about payments, measurements, customization and delivery.
• Submit regular sales reports and work towards the assigned monthly sales target.

Requirements

• Strong verbal and written communication skills.
• Demonstrable sales, customer service, telemarketing or business development experience.
• Good persuasion, negotiation and closing skills.
• Ability to follow up consistently and manage multiple prospects.
• Strong organizational skills and attention to detail.
• A proactive, target-driven attitude.
• Ability to work effectively in a hybrid environment.
• Experience in fashion, premium products or bespoke menswear sales will be an advantage.

Salary and Performance Reward Structure

Base Salary

• A fixed base salary of ₦100,000 per month.

Monthly Sales Target

• The expected individual sales target is 20 completed kaftan sales per month.

Performance Reward

• An additional performance reward of up to ₦200,000 is available based on monthly sales
• performance and the company\'s approved reward policy.
• Candidates should note that selling fewer than 15 kaftans will not qualify them for the full ₦200,000 reward.
• The applicable reward for lower sales performance must be confirmed in the company\'s approved reward schedule.