Sales Associate at Fincra

Role Overview

• To drive the Agency Banking and Merchant Collections Solutions in order to increase customer base, generating revenue and over all business growth of the company.

Role & Description

• Onboard new clients and grow the client base of the company. Has responsibility for the sale of all Agency Banking and Merchant Collection products or service offerings of the company.
• Develop initiatives to grow and sustain the business
• Responsible for increasing Sales and Profitability of the company by exploring opportunities and managing relationships of new and existing clients.
• Constant monitoring of all indices to measure performance against set targets and providing updates on the same to the line manager.
• Manage relationships with the company’s clients across all assigned business lines.
• Preparation and presentation of business proposals to clients.
• Responsible for acquiring and working with customers to negotiate contractual relationships and ensure that we achieve a win/win situation.
• Work with products and merchant success teams as well as other relevant departments to ensure seamless onboarding of customers on our platforms.
• Work with the Product team to carry out market product and intelligence to ensure that Fincra products remain competitive in the industry.
• Attend conferences, meetings and key clients’ functions to generate business leads and conversions.
• Develop strategic relationships to help grow the Company’s network and business – e.g., Head of e- banking in Banks, Card schemes, Policy makers, key relevant institutions - SANEF, EfINA, etc.
• Prepare and present to the line manager a report on performance of the various revenue/business lines as and when due or required.

Responsibilities
What you will be doing everyday:

• Meet potential clients and update the Head, Sales and Partnership on outcome of engagements
• Schedule meetings with potential clients on a daily basis to sell Agency Banking products /services as well as merchant collection solutions and the various benefits of these services.
• Daily engagement of active merchants to ensure they do not drop off.
• Review and provide update on projects cum execution status
• Escalate any pending issues where necessary to ensure immediate resolution or meet the deadline.
• Provide responses in a timely fashion to queries and complaints from clients as well as internal customers (employees) on the company’s products/services
• Perform any other duties as may be legitimately assigned to you from time to
• time by your line supervisor.

Minimum Requirements

• Bachelor’s Degree in any discipline.
• Minimum of 5 years’ experience in Sales and Marketing, Business Development in any PTSP, Banks or Fintech
• A good knowledge of the e-payment industry will be an added advantage.
• The following skills will also be required;
• Product Knowledge
• Relationship management Skills.
• Good negotiation skills
• Good communication and presentation skills
• Problem analysis and solving skills.
• Good knowledge in MS Office.

Cultural Competencies (Company culture that we don’t negotiate with):

• Ownership, We are a team of individuals who are the CEO of their roles, and are able to consistently make excellent decisions independently, even in the face of ambiguity or uncertainty. Our people have the creative freedom to design solutions to problems and the responsibility to execute the right results, expecting the same of your teammates. The company strives to provide overall direction and expectations for each team and role, however, we value people who are able to lead and drive initiatives on their own, in line with the direction.
• Excellence, For us to achieve our very lofty goals as a company, we need to be able to produce best-in-class results, even in the minutest of tasks. We are first principle thinkers and we focus on solving problems from the root cause and not just the symptoms of the problem.
• People Skills, Our people are our greatest asset. They make up the company, the culture and their behaviour reflect what our values are. We immensely care about our people and we always make our best effort to see that our people love spending time with each other.
• Communication, We are a people that take feedback seriously and we don’t shy away from even the hard stuff.

Perks

• A chance to be an early member of a high-growth startup.
• We pay competitively in the Nigerian market for the matched experience and role.
• Amazing work culture and a company that truly cares about creating the best and most fun place to work.
• We offer health insurance that includes dental, optical & covers major surgeries.
• Interest-free staff loans upon confirmation.
• We currently work fully remote.
• We offer vehicle financing for confirmed employees at 50% of asset value.
• Stock options for early employees.
• Annual Training budget.