Sales Assistant at Elvaridah

Job Description:

• As a Sales Assistant, you will be the first point of contact for our customers, providing an exceptional shopping experience and driving sales growth.
• Your interpersonal skills, product knowledge, and ability to build customer relationships will contribute to the store's success and customer satisfaction.

Responsibilities

Customer Engagement:

• Greet customers warmly and provide assistance in locating products.

Sales Generation:

• Actively engage with customers to initiate and close sales transactions.

Product Knowledge:

• Communicate product details effectively to customers.

Customer Service:

• Handle customer inquiries, complaints, and returns courteously and professionally.
• Resolve customer issues promptly, escalating when necessary.
• Offer gift-wrapping services for customer purchasing gifts for special occasions.

Team Collaboration:

• Collaborate with colleagues to achieve store goals and create a positive work environment.
• Share customer feedback, trends, and insights with the team.
• Maintaining Store Aesthetics
• Assist in maintaining a visually appealing and well-organized store environment
• Contribute to eye-catching and kid-friendly displays to make the store inviting and appealing to children and parents.

Qualifications

• Bachelor's Degree / HND in Business Administration, or related field (preferred).
• Minimum of 1 year experience
• Cross selling and Upselling
• Proven work experience as a Sales Assistant or similar role, experience with sales of kids’ product is an advantage.
• Strong customer interaction and interpersonal skills.
• Excellent Oral and written communication skills
• Great dress sense, level headed and comported
• Customer-focused mindset and ability to retain customer
• Familiarity with social media and relevant tools required for the job
• Sales-driven with a passion for meeting targets and achieving results.
• Energetic, enthusiastic, and a team player.
• Polite, friendly and sociable.