Sales and Office Manager at Rimdinado International Ltd

Job Description

• We are seeking a dynamic and experienced Sales and Office Manager to join our team.
• The ideal candidate will be responsible for driving both the sales floor and administrative functions of our store.
• This role requires a combination of strong leadership, sales acumen, and organizational skills to ensure the smooth operation of our store and the satisfaction of our customers.

Key Responsibilities
Sales:

• Lead the sales efforts to achieve and exceed sales targets.
• Provide training and guidance to staff on product knowledge, sales techniques, and customer service standards.
• Report sales performance, analyze trends, and implement strategies to maximize revenue.
• Foster a customer-centric environment focused on delivering exceptional service and building long-term relationships with clients.

Inventory Management:

• Oversee inventory control processes, including stock replenishment, merchandise displays, and inventory accuracy.
• Coordinate with suppliers to ensure timely delivery of merchandise and maintain optimal stock levels.
• Conduct regular inventory audits to identify discrepancies and implement corrective actions as needed.

Office Administration:

• Manage administrative tasks such as payroll, scheduling, and employee records.
• Handle customer inquiries, complaints, and requests in a professional and timely manner.
• Maintain accurate records of sales transactions, invoices, and financial reports.
• Collaborate with the management team to develop and implement store policies and procedures.

Team Leadership:

• Recruit, train, and evaluate sales staff to ensure a high-performance team.
• Foster a positive work environment that promotes teamwork, communication, and employee development.
• Provide ongoing coaching and support to staff to enhance their performance and professional growth.
• Social media Savvy.

Qualifications

• Bachelor’s Degree in Business Administration, or related field preferred.
• Proven 3 - 5 years’ experience in retail sales, preferably in the same industry.
• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent communication and interpersonal abilities.
• Solid understanding of inventory management and retail operations.
• Proficiency in office management
• Ability to multitask, prioritize responsibilities, and work effectively under pressure.
• Flexible schedule, including evenings, weekends, and holidays as needed.