Sales and Marketing Coordinator at Ibis

SKILLS/ QUALIFICATIONS:

• Minimum of 2 years Sales management experience
• A strong understanding of overall hotel business, its facilities and policies
•  Ability to develop new sales techniques
• Must have strong decision making skills
•  Excellent oral and written communication, negotiation and manipulative abilities
• Ability to work effectively in a team environment
• Computer skills (Opera, word, excel and PowerPoint), etc.

DUTIES AND RESPONSIBILITIES:

•  Assist the sales manager at all times
•  Brief customers and guests about the hotel’s facilities and its overall business
•  Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel
•  Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required
•  Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence
• Manage/direct all advertising, public relations and promotional
•  Actively participates in sales presentations, property tours and customer meetings
• Manages performance issues that arise within the Sales and Reservations teams
• Effectively communicates with other departments
• Conducts a daily briefing with department on current key activities
• Anticipate and address guest issues and establish proactive processes to promote guest satisfaction