Sales and Admin Officer at Smart Partners

Job Summary

• The Sales & Administrative Officer will be responsible for supporting day-to-day sales activities, ensuring smooth administrative operations, and providing reliable customer and office support.
• The role combines frontline sales engagement with essential administrative duties to enhance efficiency and drive business growth.

Key Responsibilities
Sales & Customer Engagement:

• Promote company products/services and actively engage prospects to generate sales leads.
• Attend to customer inquiries across phone, email, walk-ins, and social media.
• Maintain updated records of sales activities, customer feedback, and follow-up outcomes.
• Support the development and execution of sales strategies and campaigns.
• Prepare basic sales reports, customer updates, and performance summaries.
• Maintain strong product knowledge to effectively guide customers and close sales.
• Assist in preparing quotations, invoices, and sales documentation.

Administrative & Office Support:

• Handle general office operations, including filing, documentation, and correspondence.
• Maintain office supplies inventory and coordinate procurement when necessary.
• Manage office schedules, appointments, and meeting logistics.Maintain organized digital and physical records for easy retrieval.
• Support facility management, ensuring cleanliness, orderliness, and smooth daily operations.

Operational & Reporting Duties:

• Provide daily and weekly reports on sales activities and administrative tasks.
• Track and follow up on outstanding payments where necessary.
• Ensure proper documentation of transactions, inquiries, and customer interactions.
• Identify operational improvement areas and recommend practical solutions.

Requirements

• OND in Business Administration, Marketing, Management, or a related field.
• 2  – 3 years experience in sales, administration, customer service, or related roles (an advantage).
• Good communication and interpersonal skills.
• Strong organizational skills with keen attention to detail.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Ability to multitask, prioritize, and work with minimal supervision.
• Strong customer orientation and problem-solving ability.
• Willingness to learn, adapt, and take initiative.

Desired Attributes:

• Well-spoken, presentable, and professional.
• Reliable, proactive, and hardworking.
• Team player with a positive attitude.
• Sales-driven mindset with willingness to meet targets.