Sales Agent at Strivo Labs

Role Overview

• We are seeking a results-driven and energetic Sales Agent to drive customer acquisition and vendor onboarding for a fast-growing digital marketplace.
• The ideal candidate will be responsible for promoting the platform, converting leads into active users, and helping vendors and customers understand the value of the platform — including its flexible Buy Now, Pay Later (BNPL) offering.
• This role requires strong persuasion skills, relationship-building ability, and a good understanding of digital commerce.

Key Responsibilities
Customer Acquisition:

• Identify, engage, and convert prospective customers to use the platform
• Promote platform offerings, including deals, products, and BNPL options
• Educate customers on how to use the platform effectively.

Vendor Onboarding & Growth:

• Source and onboard new vendors/sellers onto the platform
• Guide vendors through onboarding, product listing, and platform usage
• Maintain relationships with vendors to drive engagement and sales.

Sales Conversion & Revenue Growth:

• Meet and exceed assigned sales targets and KPIs
• Follow up on leads and inquiries to drive conversions
• Identify upselling and cross-selling opportunities.

Product & BNPL Education

• Clearly explain platform features and benefits to customers and vendors
• Promote and educate users on Buy Now, Pay Later (BNPL) offerings
• Address concerns and objections effectively to close sales.

Market Intelligence & Feedback:

• Gather insights on customer needs, competitor activities, and market trends
• Provide feedback to internal teams to improve offerings and user experience

Reporting & Documentation:

• Maintain accurate records of leads, conversions, and activities
• Provide regular sales reports and updates to management.

What Success Looks Like in This Role

• Consistently meeting or exceeding sales targets
• Successful onboarding of active vendors and customers
• High conversion rates from leads to active users
• Strong customer and vendor satisfaction.

Requirements

• Minimum of OND / HND  Bachelor’s degree in any discipline
• 1 - 3 years of experience in sales (preferably in e-commerce, fintech, or digital products)
• Strong communication, negotiation, and persuasion skills
• Proven ability to meet or exceed sales targets
• Basic understanding of e-commerce platforms (BNPL knowledge is an advantage)
• Proficiency in Microsoft Office tools
• Ability to work in a fast-paced, target-driven environment.

Key Skills & Competencies:

• Sales and negotiation skills
• Customer relationship management
• Confidence and strong interpersonal skills
• Result-oriented mindset
• Time management and organization
• Adaptability and resilience.