Sales Administrator at HMD Nigeria

Main Responsibilities

Include but are not limited to the following:

• Be the office manager for the sales and marketing department
• Keep records of proceedings by taking minutes at sales meetings and follow up to ensure timely execution of action points.
• Maintain proper arrangement of stocks in the showroom and neatness in the yard at all times.
• Assist sales team to achieve sales targets by raising quotations.
• Maintain a leave rota for the sales and marketing team 
• Provide support for sales advisors when they are away from the office by taking calls or emails from customers and alert them to any urgent issues.                       
• Record and process sales team’ expenses, such as fuel or hotel accommodation, and prepare reports against budgets.
• keep accurate inventory of all sales collaterals and support the sales managers in the distribution of the same in line with sales policy.
• Deal with routine requests from customers, such as requests for price quotes or delivery dates.                                                                                  
• Pass any technical queries from the sales team or customers to the appropriate departments.                                                                                   
• Update sales team on orders or deliveries to enable field sales team work more productively and focus on dealing with customers.
• Maintain sales records and assist the sales manager to prepare weekly or monthly performance reports.

Technical Competencies

• Proven work experience as a Sales administrator or Sales support agent
• Hands on experience with CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent presentation skills.
• Excellent marketing and sales skills.
• Good interpersonal and networking skills.
• Excellent negotiation skills.
• Knowledge of the business, competitors and our customer’s markets; preferably experience from construction machinery, construction and mining industries.