Sales Administration Manager at Graceco Limited

REPORTING TO:                Executive Director, Sales and Marketing

SUPERVISING:                   Sales Administrator

JOB SUMMARY

The role of a Sales Administration Manager is responsible for daily coordination of sales activities including the processing of orders, compilation of sales report, preparing sales materials, and sample processing. The Sales Administration Manager is also responsible for drafting/updating and implementing the approved sales handbook.

• Sales Operations Business Partner
• Report Compilation
• Leadership, Discipline and Performance Management

REQUISITE QUALIFICATIONS / EXPERIENCE

• BSc (2nd Class) Management, Business Administration and any other degree in Management /Social Sciences
• Minimum of 4 years’ experience in similar position

REQUIRED SKILLS / ATTRIBUTES

• Good oral and written communication skills
• Good team leader and team player
• Good interpersonal and people management skills and negotiating skills
• Strong sense of professionalism, integrity, sound judgment and tact
• Ability to maintain confidentiality
• High level of initiative and emotional intelligence
• Proficiency in the use of ERPNext

DETAILED JOB DESCRIPTION

Sales Operations Business Partner

• Liaise with the production administrator to ensure there is adequate raw material to meet predetermined weekly sales order based on the monthly sales forecast.
• Liaise with production managers to ensure orders are produced in the requested quantity based on the sales order.
• Liaise with HR/admin to ensure all HR related issues for sales staff are promptly attended to.
• Liaise with procurement department to ensure all sales related issues are promptly attended.
• Liaise with logistic manager to ensure products are delivered in time, to the right location and in right quantity.

Report Compilation

• Help prepare sales presentations and other communication to various stakeholders.
• Compile and report monthly sales numbers by product, by customer, by sales executive and by sales administrator; develop infographics for all the products.
• Analyze and report on web site visitor behaviour using Google Analytics.

Leadership, Discipline and Performance Management

• Coordinate and provide leadership to sales administrators.
• Liaise with sales management team to determine monthly sales forecast figure and cascade same to the sales reps and other departments needed to achieve the forecast.
• Analyse the performance of each sales staff vis-à-vis their target and advice HR and Management.
• Create activity checklist and SOP for sales administration department..
• In consultation with other sales management, draft/update relevant sales handbook and ensure all sales staff work in line with the book.
• Recommend for disciplinary action, after necessary findings, any sales staff violating the policies and procedures in the sales handbook; other violations of company policies which are not stated in the sales handbook should be handled directed by the sales staff direct supervisor and HR department.