Sales Admin/Customer Service Officer at Costarchem Nigeria Limited

Costarchem Nigeria is a subsidiary of costar USA. The company is a world leader in the delivery of tailored Constructive Solutions for virtually any type of construction project, combining high-quality products, expert technical support, customer service and innovation.

Costar Building Product system has been producing innovative construction chemicals that help gives strength and increase the life span of a modern building.

Candidate must have good sales and marketing skills, good communication skills, business development and strategic thinking.

Requirements

• First degree in any Sciences would be an added advantage
• Minimum of 2 year’s experience in a customer relations role
• Good sales and marketing skills
• Ability to resolve customer issues with tact and discretion
• Excellent communication and interpersonal relations skills

Requirements

• Source for new clients
• Handle enquires/complaint from clients.
• Attend to walk in clients
• Follow up with existing clients of all sales team.
• Keep records of distributors.
• Responsible for generating, managing and coordinating distributors.
• Responsible for coordinating distributors engagement and onboarding.
• Coordinate with marketing and sales team for setting up distributorship events.
• Coordinate monthly meetings to generate more distributors.
• Send out introductory mail to new companies, architects and quantity surveyors.
• After sales follow up with clients, send thank you message to clients
• Assist in Social media management for company products (LinkedIn, Facebook, Twitter, Instagram, google search, Jiji, Jumia, etc).
• Compile and update client’s information (database).
• Use of social media like LinkedIn, Instagram, WhatsApp broadcast to market products and services
• Conduct product trainings for internal and external customers