Sales & Accounts Manager at Print Anything

Role Overview

• Sales & Accounts Manager (SAM) sustains and nurtures solid relationships with new and existing clients and is responsible for converting qualified leads into paying customers/clients.
• You utilize company resources to develop and implement strategic solutions to achieve key clients’ long-term goals.
• As an SAM, you should be able to analyze data and sales statistics and improve business and marketing strategies.
• Ultimately, you should be able to manage multiple key accounts without compromising on the quality of services provided.

Duties / Functions

• Meet weekly, monthly, and yearly sales targets.
• Develop and sustain solid relationships with existing clients.
• Convert qualified leads into paying customers/clients.
• Create pitches and presentations, and attend meetings.
• Determine client's business needs, gather, and refine specifications, requirements, and/or solutions.
• Provide first-hand customer service support and assistance to clients.
• Communicate and collaborate with the Production and Marketing Teams to ensure that clients’ needs are met.
• Identify new business opportunities for key clients.
• Generate sales, upsell, and cross-sell products and services to prospective and key clients.
• Compile reports on account progress, goals, and forecasts for account teams and stakeholders.
• Manage multiple client accounts.
• Serve as the link of communication between clients and internal teams.
• Exhibits cooperation and teamwork.
• Any other duty that may be required.

Requirements

• B.Sc. in Marketing, Business Administration, Finance, Accounting, or related.
• Minimum of 1 year in a similar role.
• Excellent communication skills.
• Excellent interpersonal skills.
• Exemplary leadership skills.
• Exceptional customer service skills.
• Strong negotiation and persuasion skills.
• Highly Analytical.
• Tech-driven & Entrepreneurial at heart.
• IT Skills (Advanced).

Experience:

• Experience working in Marketing, Sales, or Business Administration related roles.
• Experience in Accounts Management and Customer Service.
• Proficient in the use of computer and IT tools as well as CRM software and any other software.
• Understanding of sales strategies, market trends, target market, techniques, etc.
• Experience meeting sales targets, negotiation, and assertion skills when dealing with clients.
• Extensive technical knowledge of how technology can be used to enhance business operations.
• Aggressive persuasion, resilience, and closing skills.
• Strong presentation, organizational, prioritization, time, and task management skills.
• Ability to handle multiple client accounts.
• Ability to build rapport with key clients.
• Work well under pressure, and with little to no supervision whilst achieving targets.

Competency Requirements:
Personality:

• Integrity
• Highly organized
• Pleasant personality
• Team player
• Innovative and Creative
• Excellent Interpersonal Skills
• Leadership Skills

KPIs:
Marketing:

• Qualified Leads: 25 (weekly)
• Meetings/Appointments: Minimum of 5 (weekly)

Sales:

• Conversion Rate: 30% (monthly)
• Min Revenue Target: ₦2,000,000 (monthly)

Business Development:

• Proposals: 30% (monthly)
• Accounts: 30% (monthly)

Salary Band
N600,000 - N1,200,000 Annually.

Benefits
Health & Wellness:

• Employee assistance program focused on mental health.
• Financial Wellbeing
• Compensation for work successfully carried out

Bonuses subject to management’s approval:

• 0.01% - 10% performance bonus on client’s projects successfully executed.
• 5% - 20% commission on new clients acquired from the post holder’s social capital.
• 1-on-1 Financial Coaching
• Flexibility & Time-Off
• Hybrid work environment up to 2 days/week subject to management's approval and needs of the business.
• Paid time off work post probation including vacation, bereavement, jury days, sick leave, parental leave, disability, and approved holidays.
• Remote work opportunities.
• Community & Personal Development
• Educational reimbursement for approved learning programs.
• Access to internal training.
• Unrestricted access to sell personal courses on the organisation’s e-learning platform.
• Novateur Extras subject to Management’s approval
• Inspiring spaces to work & collaborate;
• Air-Conditioned Work Spaces
• Conference Room
• Small Meeting Areas
• Kitchen Area
• Entertainment Section fitted with a Pool Table, TV, Media Player, & Game Console,
• Internet-enabled computers & devices
• Email & Telephone Systems
• Restroom
• Printing & Photocopying Machines
• Stationery, Postage, & Packaging
• Daily Newspapers & Reference Books
• Access to top-notch work and productivity tools.
• Recognition & Rewards.
• Celebration of Special days & events subject to Management’s approval.
• Company-sponsored trips and travel.
• Expense reimbursement on substantiated company-related expenses with receipts.
• Career advice.

Terms:

• Minimum of 18 months contract.
• Subject to 3 months probationary evaluation on the job at minimum salary band.
• 3 months' notice before resignation or termination.
• Refund of 3 months salary in breach of 1,2,3 above.
• Compulsory attendance of induction, quarterly scheduled training, and organization’s yearly retreat.
• Self-paced learning of how to use work and productivity tools within the probation period.
• Access to a smartphone and internet connection.
• Availability and reachability via phone and/or email.
• Provision of Police report or background check.
• Provision of signed guarantor or reference from the previous place of work.
• Medical report for frequent sick leave beyond approved limits.
• Abide by all organization policies including but not limited to Employee Policy, Information Protection Policy, and ATIT.