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  • Posted: May 16, 2025
    Deadline: Not specified
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  • Youverify is building trust in Africa by helping businesses and individuals confirm identity and physical addresses. Using artificial intelligence, Youverify confirms a user’s identity document and compares it with their facial biometrics. This information can be cross-checked against more than 300 databases locally and globally. Youverify in partnership with over 20,000 field verification officers verifies physical addresses all over Sub-Sahara Africa in less than 48 hours. We bridge the gap in Africa's digital industry by providing one API for identity and physical address verification.
    Read more about this company

     

    Sales Account Manager

    Responsibility:

    • Build and maintain strong, lasting relationships with key clients, ensuring a high level of engagement and becoming their trusted advisor for all product needs.
    • Drive customer retention and expansion by identifying opportunities for upselling, cross-selling, and increasing product usage within existing accounts.
    • Collaborate closely with sales, product, marketing, operations, and support teams to ensure alignment and seamless service delivery for clients.
    • Serve as a product expert and provide clients with tailored solutions, leveraging the full functionality of the products to meet their business goals.
    • Work with clients to understand their evolving needs and create tailored account strategies, including success plans and future product roadmaps.
    • Provide regular performance reports and data-driven insights to clients, adjusting strategies as needed to optimize results.
    • Identify opportunities for upselling and cross-selling additional products to existing clients.
    • Provide regular account health and performance reports to management, as well as forecasts for renewals, upsells, and expansion opportunities.
    • Actas the point of escalation for any client concerns, issues, or dissatisfaction, managing the resolution process and maintaining positive relationships.
    • Mentor and guide junior account managers, providing support, feedback, and direction.

    Key Requirements:

    • 5-7 years of relevant experience in account management B2B sales, specifically within the banking and fintech sectors.
    • Proven track record of building and maintaining relationships with key stakeholders in commercial banking.
    • Strong understanding of the financial industry, including knowledge of products and services relevant to our business.
    • Excellent communication and negotiation skills, with the ability to drive sales and enhance customer satisfaction.
    • The ideal candidate will be instrumental in managing our existing accounts while also identifying new opportunities for growth in the commercial banking sector with C-level engagement.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should send their Resume and portfolio to: hr@youverify.co

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