Sales & Account Manager at Terragon Group

Department: Revenue Management

Key Duties and Responsibilities

• Support and work with the VP, FSI as a primary relationship owner for an assigned group of client accounts with responsibility for retention and growth
• Work closely with Associate Account Managers and the Customer Success Team on the preparation of implementation plans, content strategy and annual plan for brands.
• Lead client on-boarding to ensure transition from customer commitment stage through to full adoption stage.
• Work closely with Data, Product and Customer Success Teams to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed
• Partner with internal cross-functional teams to understand customer goals and key performance metrics to meet, exceed set goals on activation channels.

Requirements
You’d be a good fit if you have:

• First Degree in Engineering, Social Sciences, Finance, Marketing, or related course
• 3-5 years of diversified experience, primarily within the business development sphere as an Account or Sales Manager.
• Proven experience in key account management
• Experience in sales and providing solution based on customer needs
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.