Coollink Limited (member of Steam Broadcasting and Communications, Ltd, part of the AIM Group Holding Company) is a Nigerian Systems Integrator with its head-office located in Lagos and a nation-wide presence: Abuja, Port Harcourt, Kano.
Over the years, we have ensured the highest levels of customer responsiveness and service quality, a trait which has earn...
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He/she should have excellent communication and negotiation skills and be customer service oriented.
He/she will be responsible for growing the business by building successful and long-term client relationships.
As a Sales account manager, he/she should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience.
Responsibilities
Manage a portfolio of products to achieve long-term success
Develop positive relationships with clients
Forecasting on Sales, Revenue and Expenses on Monthly basis
Segmented and targeted approach to cater for the needs of specific segments
Managing multiple verticals of customer acquisition, collections, and retention
Generate new businesses using existing and potential customer networks
Resolve conflicts and provide solutions to customers in a timely manner
Act as the point of contact and handle customer requirements
Set and track sales account targets, aligned with company objectives
Participating in local shows, exhibitions, organizing displays in hotels, clubs, malls to promote company products
Suggest actions to improve sales performance and identify opportunities for growth
Monthly Reporting on commercial results to the HOD
Requirements
Proven work experience (Minimum of 5 years) as a sales account manager
Experience from ISP and Telecommunication sector
Hands on experience in sales and an ability to deliver excellent customer experience
Knowledge of MS Office
Understanding of sales performance metrics
Excellent communication and negotiation skills
An ability to deliver projects and answer inquiries on time
Benefits
Join a fresh and dynamic team in a fast paced and exciting environment. Nice open office, nice work environment. Fully-equipped work station to perform your tasks.
We cover health insurance, pension pay, leave allowance, maternity leave, and performance bonuses.
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