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  • Posted: Nov 23, 2021
    Deadline: Not specified
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  • Coollink Limited (member of Steam Broadcasting and Communications, Ltd, part of the AIM Group Holding Company) is a Nigerian Systems Integrator with its head-office located in Lagos and a nation-wide presence: Abuja, Port Harcourt, Kano. Over the years, we have ensured the highest levels of customer responsiveness and service quality, a trait which has earn...
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    Sales Account Manager

    Description

    • He/she should have excellent communication and negotiation skills and be customer service oriented.
    • He/she will be responsible for growing the business by building successful and long-term client relationships.
    • As a Sales account manager, he/she should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience.

    Responsibilities

    • Manage a portfolio of products to achieve long-term success
    • Develop positive relationships with clients
    • Forecasting on Sales, Revenue and Expenses on Monthly basis
    • Segmented and targeted approach to cater for the needs of specific segments
    • Managing multiple verticals of customer acquisition, collections, and retention
    • Generate new businesses using existing and potential customer networks
    • Resolve conflicts and provide solutions to customers in a timely manner
    • Act as the point of contact and handle customer requirements
    • Set and track sales account targets, aligned with company objectives
    • Participating in local shows, exhibitions, organizing displays in hotels, clubs, malls to promote company products
    • Suggest actions to improve sales performance and identify opportunities for growth
    • Monthly Reporting on commercial results to the HOD

    Requirements

    • Proven work experience (Minimum of 5 years) as a sales account manager
    • Experience from ISP and Telecommunication sector
    • Hands on experience in sales and an ability to deliver excellent customer experience
    • Knowledge of MS Office
    • Understanding of sales performance metrics
    • Excellent communication and negotiation skills
    • An ability to deliver projects and answer inquiries on time

    Benefits

    • Join a fresh and dynamic team in a fast paced and exciting environment. Nice open office, nice work environment. Fully-equipped work station to perform your tasks.
    • We cover health insurance, pension pay, leave allowance, maternity leave, and performance bonuses.

    Method of Application

    Interested and qualified? Go to Coollink.ng on apply.workable.com to apply

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