Safety and Security Manager at Smart Partners

Industry: Hospitality
Reports to: General Manager

Job Scope

• Under the general guidance and supervision of the General Manager or his/her delegate and within the limits of the Hotel's policies and procedures. The Security Manager is responsible for overseeing and directing all aspects of security and safety within the Hotel

Job Responsibilities

• Ensures protection of life and property of the Hotel's employees and guests by detecting and preventing crime
• Enforces control of the hotel's properties in all departments i.e. Housekeeping, Laundry, Fitness Centre, F&B outlets, Engineering. Ensures no hotelТs property is stolen.
• Ensures all allegations of crime and other incidents are promptly investigated, recorded and recommendations made to the management within twenty-four (24) hours.
• Co-ordinates with outside police and other security agencies in the investigations and handling of crimes, accidents etc. involving the hotel employees, guests and other stakeholders
• Prepares the daily incident reports and other inter-office memos
• Regulates controls and maintains order of the contracted taxis and ensures that pirate taxis do not operate on the premises or the immediate surroundings of the hotel
• Carries out monthly Terrorist Threat Risk assessment and general security surveys and take appropriate remedial action and advice the Crisis Response Team.
• Trains all the hotel's employees on all security procedures as per the Crisis Response Manual.
• Ensures that all guards are briefed and inspected to ensure proper grooming before reporting to their duty posts
• Ensures and enforces security controls i.e. searching employees, when leaving and during the course of duty.
• Inspects on a regular basis the security protective installations i.e. alarm systems, floor emergency exits to ensure they are free from obstruction.
• Ensures that visitors are well screened before being issued with visitorsТ cards and that cards are returned at the time visitors leave.
• Ensures that property taken out for Outside Catering are counted and returned. Investigates discrepancies. Ensure similar controls for other forms of hotel property taken out especially for repair purposes
• Ensures that all vehicles entering the hotel are searched before being allowed entry to the hotel.
• Perform other duties as assigned.
• Ensures that all the strategic locations within the hotel are covered by the CCTV Camera

Background, Skills and Experience

• A Bachelor's / Master's Degree in Security Management and or any other related discipline.
• Minimum of 10 years' experience within the Hospitality Industry preferably in a Five Star Hotel with at least 5 years' experience as the Head of Department.
• First Aid and Fire Combat Training
• Organized and systematic approach to problem solving
• Excellent leadership, interpersonal and communication skills
• Accountability and resilient
• Ability to assign and delegate work and authority to others.
• Excellent Analytical and Problem Solving Skills.
• Understanding of complex information and requirements
• Flexibility to respond to a range of different work situations.
• Proficiency in Computer, CCTV, Fire and Safety systems
• Good relationship with security agencies
• Ability to deliver under Tight Deadlines and within constraints