Revenue Monitoring & Optimization Supervisor at Ikeja Electricity Distribution Company

Role Purpose

• To oversee and optimize the monitoring, analysis, and management of maximum electricity demand to ensure accurate revenue capture, enhance cost efficiency, and support strategic demand-side initiatives.
• To oversee and optimize the monitoring, analysis, and management of maximum electricity demand to ensure accurate revenue capture, enhance cost efficiency, and support strategic demand-side initiatives.

Role Accountabilities
Demand Tracking and Data Integrity:

• Ensure accurate monitoring of maximum demand across customer segments using advanced metering infrastructure (AMI) and analytics tools.
• Oversee data integration and validation from metering systems, SCADA, and billing platforms to guarantee accuracy, consistency, and timeliness.

Revenue Protection and Risk Mitigation:

• Detect and prevent revenue losses due to inaccurate metering, incorrect tariff application, or demand manipulation.
• Proactively identify and address risks related to demand mismanagement or billing discrepancies.

Regulatory Compliance and Tariff Alignment:

• Ensure full compliance with applicable regulatory standards and tariff structures relating to demand billing.
• Stay updated on evolving regulatory requirements and ensure alignment with internal processes and revenue models.

Reporting and Stakeholder Communication:

• Prepare timely and accurate reports on demand trends, revenue impact, and audit readiness for internal and external stakeholders.
• Support data submissions for audits, regulatory reviews, and performance evaluations.

System Support and Infrastructure Management:

• Support the deployment, operation, and maintenance of demand metering infrastructure and analytics platforms.
• Develop contingency plans for metering system failures or high-demand customer disruptions.

Process Improvement and Optimization:

• Identify and implement improvements in tools, processes, and systems to enhance efficiency in MD monitoring and revenue assurance.
• Contribute to long-term planning and development of policies for demand and revenue optimization.

Digitization and Automation Initiatives:

• Lead or support projects aimed at digitizing and automating demand tracking, billing accuracy, and revenue recovery workflows.

Minimum Requirements

• Bachelor’s Degree in Electrical Engineering, Power Systems, Energy Management, or a related field.
• Minimum of 2 – 4 years experience in electricity distribution, commercial operations, metering, or energy management.

Skills & Competencies:

• Ability to interpret and analyze maximum demand data (kW/kVA) from meters.
• Understand how MD impacts billing and system load.
• Proficiency in using and managing smart metering systems.
• Knowledge of meter communication protocols.
• Familiarity with MD-capable meters and integration with head-end systems.
• Experience with SCADA, EMS platforms for real-time data monitoring.
• Understanding of load curves, power factor, and load factor optimization.
• Ability to identify and investigate MD-related revenue losses.
• Knowledge of techniques for minimizing non-technical losses (e.g., meter tampering, billing errors).
• Familiarity with billing software.
• Ability to reconcile metered data with billing records.
• Use of automated tools or manual checks to detect Underbilling due to MD capping errors, Wrong tariff application and Missing MD registers or invalid meter reads.
• Ability to diagnose metering issues such as errors, bypasses, or synchronization failures.
• Customer centric
• Risk management
• People leadership
• Entrepreneurship
• Organizational Learning
• Change management.