Retail Store Manager at Elvaridah

Position Overview:

• As a Retail Manager, you are responsible for every aspect of the day-to-day supervision of our retail outlets, including sales, staff, stock and resources management.
• You will be the one to ensure smooth running of operations to maximize sales and minimize costs.

Key Responsibilities

Store Operations:

• Oversee daily store operations, including opening and closing procedures, staff scheduling, and ensuring the store is fully operational.
• Manage bedding product inventory, including ordering new stock, tracking product turnover, and minimizing excess stock.

Visual Merchandising:

• Design and maintain an attractive and customer-friendly store layout, including product placement and visual displays.
• Regularly update product displays to showcase bedding products effectively, including seasonal and promotional items.

Marketing and Promotions:

• Plan and execute marketing campaigns to promote bedding products, both in-store and through various advertising channels.
• Coordinate sales events, promotions, and discounts to drive sales and reduce excess inventory.

Financial Management:

• Manage the store's budget, monitor financial performance, and implement cost-saving measures where necessary.
• Analyze sales and financial reports to make data-driven decisions and optimize store performance.

Store Maintenance:

• Ensure the store's physical appearance is well-maintained, addressing any issues related to store fixtures, lighting, cleanliness, and overall presentation.

Sales Management:

• Set sales targets and quotas, and develop strategies to meet or exceed them.
• Monitor sales performance, analyze trends, and make adjustments as needed.

Customer Service:

• Ensure excellent customer service by training and supervising staff in assisting customers, addressing inquiries, resolving issues, and providing a positive shopping experience.

Compliance:

• Ensure compliance with relevant regulations, including those related to retail operations, consumer rights, and safety standards.

Requirements

• A Bachelor's Degree in Business Administration or any related field.
• Prior experience in a retail environment, with a track record of progressive responsibility, is often required.
• Proficiency in retail management, including sales, customer service, inventory control, and store operations.
• Knowledge of sales techniques, marketing strategies, and the ability to develop effective sales and promotional campaigns.
• Exceptional Customer service skills
• Skills in managing inventory, ordering new stock, minimizing excess stock, and optimizing product turnover.
• Proficiency in managing supplier relationships.
• Excellent verbal and written communication skills.
• Ability to Multitask
• Capability to adapt to changing retail environments, including seasonal fluctuations in customer demand.
• Willingness to work collaboratively with store staff and promote a positive team culture
• A focus on achieving sales targets and improving the store's performance.